What is the delivery time?
- Order Cut-Off Time: 4:00 PM (EDT)
- Order Processing Time: 1–3 days (Monday to Friday)
- Shipping Transit Time: 4–5 days (Monday to Friday)
- Total Delivery Time: 5–8 business days
How can I track my order?
After your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to follow your shipment from dispatch to delivery.
Can I return my order?
Items can be returned within 30 days of receiving your order.
Do you ship internationally?
No, Velore Studio currently deliver to customers in the United States only.
What are the shipping costs?
Velore Studio offers free shipping on all orders within the United States.
What should I do if I receive a damaged or incorrect item?
If you receive an item that is damaged or incorrect, email info@velore-studio.com with your order number, a brief description of the issue, and photos of the item and its packaging. Once the request is reviewed, you can request a replacement or a full refund
Contact Information
We're here to help!
Customer Service Hours:
Monday to Friday: 09:00 AM - 05:00 PM (EDT)
Email: info@velore-studio.com
Phone Number: +31640783359
Contact Form
Company Information
Velore Studio is owned and operated by Yorcare, a company registered in the Netherlands.
Registration Number: 87564165
VAT Number: NL004436005B64
Address: De Stelp 21, 3823 VT Amersfoort, Netherlands